My take on www.roomsnet.com piece on Joe Duffy today.

Roomsnet would be what is known as a Wholesaler.  Wholesalers get an agreed price from a Hotel.  They then mark this up usually around 25%.  The Wholesaler takes 100% of the amount owed by the guest.  Once the guest has left the hotel the hotel can invoice the wholesaler (roomsnet) for the amount.  Lets say Roomsnet get a special price of €75 off a Hotel.  They mark it up to €100 to the guest.  Once the guest has left the hotel the hotel invoices roomsnet for €75. Roomsnet gets €25 for getting the guest to the hotel.

It can take up to 90 days after a guest has left the hotel for the hotel to get the €75.  If hotels are not accepting  roomsnet.com bookings it means they have not got paid for previous Roomsnet bookings. I would guess for longer then 3 months.  Roomsnet.com are taking the full €100. 

If Rooms.net were taking full payment knowing quite well they had no intention of paying the hotel then this is fraud.   My advice stay well away from www.roomsnet.com

4 Responses to “Roomsnet.com”

1. jack cantillon on October 2nd, 2009 10:23 am

   I have had the very same problem with roomsnet.com
   They took my money and never booked my hotel.
   The internet is full of complaints about roomsnet.com
   I have used them before with no problems but not anymore. Cannot get my money back. Cannot contact roomsnet.com Jack.

2. administrator on October 3rd, 2009 10:06 am

   Sorry to hear that Jack but we can be sure they are gone

3. sue on October 8th, 2009 7:17 pm

   Can you please tell me if they have gone bankrupt?

4. administrator on October 8th, 2009 7:35 pm

   I am not 100% sure but I would not book with them.

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